March 31 – April 3
Jacob Javits Convention Center, New York

VisionSAFE Exhibitor FAQs

  • Yes, 8’ high space dividers (drape or hardwall) will be required for all adjacent, inline booths. Pipe and drape will be provided in the event you are not using hardwall.
  • The above requirement does not apply to Island booths.
  • One-way entrances and exits are recommended for Island and Peninsula booths.

  • Yes, the number of people allowed in a booth is based on industry occupancy guidelines from the International Association of Exhibitions and Events, and the Society of Independent Show Organizers (IAEE and SISO). To calculate the maximum occupancy of a booth at any given time, divide the gross square footage of the booth by 28.3 (sq ft). This calculation equates to no more than 3 people in a 100 sq ft (10x10) booth.

  • Exhibitors have the option to purchase carpet for their booths.
  • Vision Expo East will not be carpeting our aisles or the Vision Café in order to aid in daily cleaning.

  • In addition to an approved face covering, a full face shield (to be worn by the exhibitor), or plexiglass barrier is recommended when 6 feet of distance can’t be maintained between the exhibitor and guest.  Plexiglass barriers are available for rent through Freeman.

  • Yes, there will be hand sanitizer stations throughout the show floor.
  • It is also required that exhibitors have alcohol-based hand sanitizer that contains at least 60% alcohol available within their booths.

  • Any product (including display trays and pens) that has been handled should be immediately sanitized with a cleaning product of your choosing.
  • We advise that exhibitors bring more/extra demonstration models (sample eyewear, etc.) to allow for frequent disinfection between appointments and showings.
  •  You can also purchase professional cleaning services from Freeman to disinfect your booth at the end of each day.

  • The Vision Council has put together Sanitization Operating Assumptions which you should review here.

  • To decrease contact, all giveaways and promotional materials (including catalogs) should be handed to customers by exhibitor staff wearing a face covering, face shield (if a transparent barrier is not employed), and gloves – not left in piles or bowls. 

  • Exhibitors may not serve food or beverages to customers in their booths.

  • No, you are not permitted to eat in your booth. Our café will be located at the back of the hall and will run the width of the show floor.  Several different food options by Centerplate will be available.  Tables and seating will be distanced and sanitized frequently throughout the show days.
  • Exhibitors may consume personal beverages in their booths.

  • Exhibit Hall
    In accordance with our VisionSAFE standards, exhibitors on the show floor are NOT permitted to consume/serve food in their booths. This policy applies to private meeting space within their booths. Exhibitors are also NOT permitted to serve beverages to guests within their booths or private meeting space. Exhibitors are permitted to order beverages from Centerplate, and/or bring in beverages from Centerplate vendors in the Vision Café for personal/staff consumption only.

  • Exhibitor Meeting Rooms (Concourse)
    Exhibitors in private meeting rooms that are NOT located on the show floor are permitted to order food and beverages from Centerplate, and/or bring in food and beverages from Centerplate vendors in the Vision Café, for personal/staff consumption. Exhibitors are also permitted to serve Centerplate boxed lunches to guests in their meeting rooms.

  • Vision Expo East will have wider aisles (minimum 10 feet), 8 foot tall space dividers (drape or hardwall) for all adjacent booths, increased staff, including Safety Enforcement Officers who will monitor and enforce compliance with the health and safety guidelines, dedicated entrances and exits and hand sanitizing stations throughout the show floor. 

  •  Everyone is expected to fully comply with all health and safety guidelines. Acknowledging the guidelines and agreeing to comply is a requirement of entry (See the Health & Safety Acknowledgement). Vision Expo East will have specially designated Safety Ambassadors walking the show floor to ensure all guidelines are being followed. All violations of the guidelines will be addressed by Safety Ambassadors, security and/or event staff as soon as practicable following observation/notification of non-compliance. The following Health & Safety Contact phone number will be clearly noted on signage throughout Vision Expo East to allow for reporting of any concerns or issues: 407-685-4200

  • All exhibitors will be asked to provide a back-up contact in the event that they are ill or unable to come to the show. The back-up contact will be responsible for staffing or arranging for staffing if the primary contact is unavailable. The alternate contact must produce a valid ID or Passport, which matches the name on file, in order to collect the product. In the event that neither the exhibitor or back-up contact is able to enter the show floor due to illness or quarantine, Vision Expo East Management can be reached by contacting the Health & Safety Contact phone number posted throughout the show :407-685-4200.

  • Yes. Temperature screening (conducted by a third party vendor) is located in the West A Lobby on Level 1 within the West Concourse of the Orange County Convention Center (OCCC). This is your first stop when arriving at the venue for each day you are attending Vision Expo East for setup and show. Different colored stickers will be issued daily to each person to confirm to security they have passed the temperature screening. No individual will be allowed to enter the exhibit hall or meeting rooms without the proper show badge and accompanying colored sticker for the day. Our Health and Safety Acknowledgement and COVID-19 protocols apply to everyone at the show – exhibitors, attendees, vendors, staff and partners.

  • Yes, everyone will be required to wear an approved face covering that fits properly and snuggly, fully covering your nose and mouth and secure under your chin. The following face coverings are NOT permitted: face coverings that are not properly secure, face coverings with exhalation valves, bandanas, neck gaiters, mesh materials, face coverings that contain holes or is significantly damaged and costume masks. For more details and requirements about face coverings, please click here. If at any point you are unable to remain 6 feet apart from a guest in your booth, a face shield or plexiglass barrier is recommended in addition to your face covering.

  • Yes. We have a “Greet Without Shaking Hands” policy in place. Please observe social distancing guidelines when greeting others, avoid handshakes, hugs, and other forms of physical contact.

  • If you have any questions or concerns regarding anything to do with Health and Safety protocols at the show please contact: Operations Manager, George Ferrer at   

  • In addition to guidance from public health authorities, please take the time to read our Health and Safety Acknowledgement, and all of the VisionSAFE materials. Follow the health and safety guidelines, including wearing your face covering properly, washing your hands for at least 20 seconds every 60 minutes and following engagement with any touchpoints, maintaining proper distance by staying 6 feet away from one another and following the instructions of our safety and security teams. Above all, we ask that everyone be thoughtful and respect each other’s safety and wellbeing.

  • OCCC has guidelines in place to keep their guests, employees, and community safe during scheduled trade shows, conventions, and events. Please click here to review their Recovery and Resiliency Committee Guidelines.