Creating a Five-Star Patient Experience

Creating a Five-Star Patient Experience

03/31/2017, 11:00 AM - 12:00 PM



The 5-star patient experience is an attainable way to create brand loyalty to your practice. Are you struggling to find a way to provide a higher level of service to your patients on a daily basis? In this course, we will go into new technologies that allow a more efficient exam, happier patients, and a WOW factor that translates into more brand loyalty.


  • Paul Karpecki



    Visionary Consultants Inc.

    Paul M. Karpecki, OD, FAAO, received his doctor of optometry degree from Indiana University and completed a fellowship in medical cornea and...

  • Mark Schaeffer



    Dr MES Consulting

    Mark Schaeffer is a graduate of the Southern College of Optometry. After finishing his residency in ocular disease at Bascom Palmer Eye Institute in...

Type of Session

  1. Type of Session Course

Pending Accreditations

  1. C - COPE Yes
  2. A - ABO No
  3. FL-OD - Florida State Board of Optometry Yes
  4. FL-OP - Florida State Board of Opticianry No
  5. FL-T - Florida State Board of Opticianry – Technical No
  6. JCAHPO – Joint Commission of Allied Healthcare Personnel in Ophthalmology No
  7. N - NCLE No
  8. NYS-CL-A - New York State Opticians - Contact Lenses - Advanced No
  9. NYS-CL-B - New York State Opticians - Contact Lenses - Basic No
  10. NYS-CL-I - New York State Opticians-Contact Lenses-Intermediate No
  11. NYS-D-A - New York State Opticians-Dispensing-Advanced No
  12. NYS-D-B - New York State Opticians-Dispensing-Basic No
  13. NYS-D-I - New York State Opticians-Dispensing-Intermediate No
  14. O - Orals No
  15. P - AOA Paraoptometric Commission No
  16. T - TQ-CEE No
  17. TPA - Therapeutic No

Course Number

  1. Course Number 24C1

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