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  • Customer Expectations - Breaking the Mediocre Mindset

    03/16/2018, 1:00 PM - 2:00 PM, 1E09

    This seminar is designed to give participants the tools needed for providing world class customer service. At the conclusion of the seminar, each participant ...

    • Language: English

  • Key Performance Indicators That Drive Profits

    03/16/2018, 2:15 PM - 3:15 PM, 1E09

    KPIs are the heartbeat of your practice. Trying to measure your practice success without considering KPIs is like expecting your primary doctor to assess your ...

    • Language: English

  • Contemporary Care of the Patient With Diabetes

    03/17/2018, 8:30 AM - 9:30 AM, 1E09

    Diabetes has reached an epidemic and optometrists are often on the front line of patient diagnosis and treatment. It is important to realize the important role ...

    • Language: English

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