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2018 Courses

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  • The New Customer Experience: Staying Relevant

    03/15/2018, 3:45 PM - 4:45 PM, 1A17

    With the exception of new medical technology, the process of delivering eye care has remained relatively unchanged for the past 50 years. Our profession has rec...

    • Language: English

  • Creating A Culture of Trust

    03/16/2018, 7:15 AM - 8:15 AM, 1A04

    It all starts with a vision in your mind. But it doesnt stop there. Where you go from here will greatly influence your chances of seeing your vision become rea...

    • Language: English

  • Creating a Practice Budget: The Foundation for Financial Success

    03/16/2018, 9:45 AM - 10:45 AM, 1B01

    Successful businesses follow a structured financial plan for both projecting income and anticipating expenses, yet many small businesses, and most independent ...

    • Language: English

  • Innovation, Technology and The Patient Experience

    03/17/2018, 9:45 AM - 11:45 AM, 1B01

    Business and practice growth are dependent on products, sales, communication and satisfaction both for the patient and for the ECP. We can conveniently describe...

    • Language: English

  • Improving Quality Care Through Medical Optometry

    03/17/2018, 2:45 PM - 4:45 PM, 1A04

    This lecture will focus on expanding your booming primary care optometry practice to a medical model through clinical pearls applicable on a daily basis. MIPS p...

    • Language: English

  • Building Sales Without Selling

    03/17/2018, 5:00 PM - 6:00 PM, 1C01

    TMI is a selling strategy that doesn't sell, yet we all do it. We do not have to be salespeople to sell, we must be credible and trusted. Our patients want a sp...

    • Language: English

  • Contact Lenses: Building on the Fundamentals

    03/18/2018, 10:00 AM - 11:00 AM, 1B03

    Today's contact lens opticians must be able to understand contact lens nomenclature, optics and complications of contact lens wear. This course will review how...

    • Language: English

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